Kingston, Canada
2437 Princess St #204
N/A
+18887174447
This past January, I decided to hire G4S Secure Solutions as security for our annual Semi-Formal event. First off, getting ahold of anyone was difficult due to their automated phone system and the fact that the phone number is not local but national. Even when I called during the hours they advertised as being open, they never answered. I ended up leaving a voicemail and got a call the following day. Booking the service was fairly easy and G4S was able to accommodate the needs for our specific venue and number of guests. Once everything was discussed, they sent us an email with the contract that we signed, scanned and emailed back. The day of the event, the security guards arrived early and were extremely professional. They asked what the entrances, exits and important areas were and were able to provide some of their expertise as well without overstepping. The event went off without a hitch. After the event, I checked my email address regularly since I was expecting an invoice but it never came. 6 months later, I get an email from someone who had received the invoice and had finally managed to track me down. They forwarded me the invoice and said that G4S was threatening legal action for the unpaid invoice. Upon looking at the invoice, I realized that my organization’s name, my name, my email address and billing address were wrong yet they were all stated correctly in contract. The fact that the invoice was sent to the wrong organization was completely embarrassing. In addition, I couldn’t believe they had the audacity to threaten legal action. Overall, G4S provided great service at the actual event but their administrative and accounting deficiencies will prevent me from using their services any further.
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Still no hazard pay...
Had a G4S employee blow by me doing about 70km/h on King St. in front of the hospital. If you're wondering how they managed that without a passing lane, they just swerved into the oncoming lane (I was doing 50 at the time). Ended up behind the same car (car # SC1526 if anyone from G4S actually gives a damn) at King and Sir John A. where they sped right through a red light. Tried several times to call in a report during posted office hours but was continually greeted by a message stating the office was closed.
Just about hit by a dangerous on divosion. Speed tailgate and then as i was turning in to the post office he almost hit me. Plate was av30398
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