Cruiser SUP

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Kingston, Canada

cruiser-sup.ca
Sporting goods store· Surf shop

Cruiser SUP Reviews | Rating 3 out of 5 stars (3 reviews)

Cruiser SUP is located in Kingston, Canada on 598 Norris Ct. Cruiser SUP is rated 3 out of 5 in the category sporting goods store in Canada.

Address

598 Norris Ct

Phone

+1 8007179463

Service options

DeliveryIn-store pick-upIn-store shopping

Open hours

...
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C

CruiserSUP Support

To address the review posted below, we were extremely respectful, yet factual with the customer. Our shipments are insured against damage, so long as customers comply with rules related to product inspection at time of delivery. We clearly outline shipping and inspection instructions from the freight carrier, which the customer agreed to before we shipped their order. They did not comply with the terms they agreed to, therefore, the freight company would not cover damage to their shipment.

G

G M

Received a damaged SUP. Customer service very friendly until I asked them to replace the damaged SUP. Mike became accusatory and disrespectful, taking no responsibility and telling me how busy they were selling boards in the midst of a pandemic. As a health care worker, I know what it means to be busy is in the midst of a pandemic. I based my decision to buy here on the (mostly) positive reviews. Be careful, take photos of SUP immediately as you will be treated quite disrespectfully and accused of lying if you call even hours later to report damage.

T

Timothy Quinn

No such business at this address. No longer in business??