Kingston, Canada
150 Binnington Ct
N/A
+1 6136346341
I contacted ArbreCare Tree Service the morning after a spring windstorm with serious concerns about a big tree near the house; the owner arrived later that afternoon to do a thorough walkaround with us. John answered all our questions and left us with a comprehensive quote. His crew was here the next day and took the tree down quickly, as well as expertly trimming other trees according to our agreement. The invoice was for the exact amount quoted and not a penny more. This was the second time we engaged ArbreCare Tree Service and we greatly appreciate their knowledge and efficiency. Start to finish, ArbreCare Tree Service exhibits professional and personal courtesy, and their level of expertise is unparalleled. Proper pruning and maintenance is essential to the continued healthy growth of trees and is best left to these experts. We highly recommend them and will be requesting their services again shortly!
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VERY DISSATISFIED .. BEWARE…DO NOT USE THIS TREE SERVICE COMPANY. Owner is a smooth talker but not a good listener. He claimed that \unlike other companies in town\ they have been doing this for 30 years and his crew are \expert\ Arborists (like himself) who knew what they were doing. Well I wish I had read these other reviews beforehand. These so called \experts\ MUTILATED my beautiful 40 year old red maple tree! They cut off two of its largest limbs (that did not have to be removed at the trunk) and completely DESTROYED not only the look of this majestic beauty but also robbed us of the privacy that it gave us at the front of our home. I LOVED THIS TREE and they BRUTALLY chopped off so much of it that there is nothing left of it to enjoy. In fact I get ENRAGED all over again every time I step outside and see what they did to it! When he came and give us a quote, I told him I didn't even really want to do anything to my front tree but knew that the overhanging branches touching the neighbor's and our house/garage roofs had to be cut back. He said they would \crown\ it around the house and when I express concern about it ... he agreed they would just trim and clean up the front part (facing the street) as that was not impeding anything. So I felt okay thinking they would do a good job. Well they DID NOT and to my HORROR I came home from work to find that they had DEFACED and BUTCHERED my beloved tree. Words cannot truly express the mixture of outrage and sadness I feel. So BEWARE! If you are smart and a treehugger like me ... Do not be fooled by a verbal, no-tax cash quote. USE SOMEONE ELSE or live to regret your decision just like I do now. DO NOT TRUST THEIR WORKMANSHIP or their BS lies for they do NOT know what they are doing but they do know how to use a chainsaw all too well.
BEWARE! IF you insist on using ArbreCare make sure EVERYTHING is in writing and DO NOT take verbal estimates. Hours are billed from when they leave their premises to when they return, NOT how long they are on the job site. If hired machinery breaks down you are still charged. More than happy to answer any questions Beware!
Removed my stump carefully and in a very professional manner. The cost was very reasonable and owner John was friendly and well qualified. He had a powered stump remover machine and did the job quickly. Arbre are also removed a maple that was a casualty of the 1998 ice storm. I highly recommend this company
CUSTOMER BEWARE: I contacted ArbreCare Tree Service med-week to have a tree stump removed. The person I spoke with asked me to visit their website then email them with instruction and information. He then stated that he would put a work order the next morning. I did just that yet Friday came and still to return email or call. I had to email them once again. In the early afternoon they said they may not get to me today. My weekend project was not happening. I was not impressed at how they operated. No customer service. I sent a few more emails but they were not answered. I wish they told me from the beginning that they wouldn't be able to help me. I would have called another company and my weekend project was have not been put on hold. VERY VERY POOR SERVICE!!
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