Kincardine, Canada
226 Queen St
N/A
+15193962611
If I could give less than 1 star I would. When I first took my son as a newborn, they were amazing and helpful and knowledgeable. Recently he was having some issues so I took him back. After 3-4 visits and still unable to get any type of response because the tech was unable to complete the testing, we went to a different location. In Kincardine, each apt. was 30-60 minutes in length, they could never get a read on the ear drums - stating that my sons ear drums weren't registering, etc ... and that his hearing wasn't getting good responses from the other testing. Took him to a different location (as I was frustrated to have to go back yet again - as well we had his ears cleaned from an ears nose and throat doctor and I saw the improvement in his hearing, so for her to say his hearing was the same/worse didn't make sense) and after only 15 minutes were told his hearing was completely good. His ears were clean, she was able to get a read and his ear drums were registering great. Even her testing methods were better for a toddler and when we told her how the Kincardine location did their testing, she was speechless! In my opinion, the Kincardine location should not be opened. The tech is not confident enough or knowledgeable enough to be performing any tests on people's ears.
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Great personal service. Thanks for updating the settings on the hearing aid, it is better in everyday.
Very knowledgeable and friendly staff. They can help!
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