Aurora, Canada
222 Wellington St E
N/A
+1 9055035300
Toilets
Wheelchair-accessible toilet
Had a great experience my son had a lot of work done on his teeth and Dr.Priya Kothari and all the staff were amazing, my 6 year old son said he would go back.I highly recommend kids word pediatric dentistry. Thanks for your hard work greatly appreciated.
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Went there for the first time and really loved it. Staff and Dr. Priya are an amazing professionals. They walk me through the whole process and educate me so we can all be on the same page regarding my daughter’s mouth health. I’m looking forward to start this new process with such a kind and knowledge professionals.
A very positive first experience at this clinic. All staff members were positive, friendly and efficient. Pandemic protocols were in place and enforced. My son was happy after his appointment and is looking forward to his next visit.
Dr. Priya and her staff are meticulous and caring. My 6 year old looks forward to going to the dentist and even in the midst of a pandemic she had fun and felt safe.
We travel a significant distance to see the staff at this office, because hands down they are the kindest, most compassionate team of Dental Professionals I've ever met. The kids are excited to go because it's always a wonderful experience. We started here with a dental crisis and have never left many years later. As a parent, I love that Dr. Kothari not only educates us but shares so much of the valuable information she has learned through the years. It feels like we are a team, working together for optimum dental health.
If I could put 0 stars, I would. Took my son here years ago (that’s how much this upset me, and I can’t forget this place, makes me sick just driving by it). This was pre-covid - keep in mind. I took my son here as he was having issues and needed this place and there so called expertise that should come from such a service, specifically dealing with your children. The first sign I was concerned with, was that they wouldn’t allow me to go in the room with my son - what are they hiding, and what’s the reason I couldn’t back with my son? They couldn’t give me one. Approximately 20 mins into the tooth pulling, I could hear my son screaming and calling for me, I went up to the counter and said I’d like to go back, my son is crying for me. I was told I couldn’t go back and my son was fine. Being a parent, having a stranger telling you that your child is fine, as they’re crying and calling out for you, needless to say, her response didn’t sit well with me, and I didn’t listen. I went to the back and watched them finish it up and consoled my son. It was all I was looking to do, I was treated poorly for doing so and told never to return - I assured them they would never see me again. I didn’t tell them that I would ensure people are aware that brutal butcher shops like these places exist, this is one of them and trust me, the last thing this place cares about is the well being of your child - be careful.
Terrible rude service from the receptionists. They cancelled all appointments due to covid but did not notify their patients and blame the fact that there was no email on file so I wasn't told of the cancellation. First of all all, I have left my email. I sent in all forms with my email! They also admitted to having my phone number on file and did not bother calling. I found out the cancellation day of my appointment because I thought i better call in to confirm. Exceptionally rude. Did not apologize for their lack of responsibility to notify patients and kept blaming the fact that I had no email on file. I asked for an apology and she said no. That would've made me stayed as a patient. It's a pity because the Dr. Priya is amazing, but she has terrible staff.
Dr. Kothari and her team pair outstanding knowledge and treatment with care and understanding to make this office exceptional. We came to Dr. Kothari's office after a recommendation from our regular dentist that my (very anxious) then 4 year old son needed extensive treatment that our regular dentist had missed and was unable to treat due to the anxiety he was experiencing. We felt so much kindness and understanding in those first few visits and every visit since, that we continue our regular dental care here for both of our sons now. Through COVID, though it has been stressful we have still been able to have our regular cleanings and treatments. Dr Kothari and her staff keep the office regulated with scheduling and distancing, cleaned regularly and most of all positive! We heartily recommend Dr. Kothari at every chance we get!
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