Kelowna, Canada
1447 Ellis St #102
$$
+12507175302
N/A
I remember using these guys when I was a mere child! Glad to see they are still around. I always remember loving coming in and checking out the computer stuff.
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Just wanted to shout out a BIG thanks to Ken for getting my new PC build completed at the 11th hour - awesome job ! Blake
I thought my laptop was nearing the end of its life, and after bringing it in for a diagnosis they had it up and running in less than a day for a very reasonable price. So professional and kind as well! Would highly recommend.
Appreciated the fact that I could call and talk to a human being who actually KNOWS something about anything AND took the time to answer a couple quick trouble-shoot questions so I could try before bringing it in. The tech I spoke to was patient, generous, helpful. On that basis, I will definitely bring my laptop there for anticipated needed service. Thank you for picking up the phone!
On September 11, 2019 whilst having my lunch, I pressed a button by accident on my lap top and on my screen it came up as virus alert from Microsoft and NOT to turn off my lap top. There was a number I could call from Microsoft, but I decided to take it to Best Buy in Kelowna instead. The geek guy there told me I would have to pay 250.00 plus taxes, since I was not a member with them. I could not believe it. I decided to text my son in Vancouver and whilst driving to another store, he rang me and told me to go to Next Generation instead. A smaller company who was going to charge between 100-150 for a virus clean up. when I got to the store, Aaron helped me and when he opened my lap top he straightaway told me that it was NOT A VIRUS, but a pop up from a website. Aaron turned my lap top off and then on again. His colleague Ken helped me then and everything was sorted. I was so happy that they were honest and incredibly helpful. Shame on Best Buy for wanting to charge me 250.00 plus taxes. I recommend Next Generation to every single mature women or other people who feel sometimes out of their comfort zone with technology. I trust these guys! Thanks again Aaron and Ken.
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