Vancouver, Canada
2323 Boundary Rd #201
N/A
+16044227000
The reception lady who’s in charge of picking up phone calls ruins the image of the entire company. Most unprofessional and rude conversation ever had with a receptionist. If you don’t like the job, just let yourself go instead of pouring your ill temper on the others.
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Our family owns an apartment building they manage for us and we are very pleased with the service. They are proactive and deal the issues quickly. They have professionally resolved issues with some tenants brought in by our previous manager, that were causing issues in the building. It seems some tenants, when they don't get their way or they are declined, will give a bad review. However, from an owner's perspective, these guys are fair, professional, and get the job done. They keep the building clean and well maintained. I'm pleased to recommend them.
They leave the poor guy answering the phone to try and answer all the questions and you can never get a call back from your property manager. 0 accountability. 0 customer service. 0 competence. I expect if you peaked in their office all you would see were a bunch of Chimps in hats with name tags throwing feces at each other...and one guy answering the phone.
Excellent attention to detail. I own my own unit inside a building they manage and since we changed to them I am much happier with my purchase in our relatively new office tower. They pay attention to the little details, like light bulbs in the elevator and cleanliness of the parkade. It is those little details that are the first and last impression when customers visit our dental office. I am really happy with the improvements.
Last year they took over the management of the building we rent in. The building is in much better shape. They respond quickly. I have had to call a couple of times and we get help from them right away. Highly recommended.
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