Acheson, Canada
26319 Twp Rd 525A
N/A
+15877722680
!! Members Beware !! I have dealt with impact Edmonton & impact Calgary for many years , but since Covid started they have became careless of what they are selling , I purchased two units that were titled as active good to go units and when I got home and started to tinker with my new vehicles I decided to pull Lein check and to my surprise both units had unbelievably high leins. When I brought my concerns up to management (one unit from Edmonton , one unit from Calgary) they were very hostile towards me and even when I finally got them to agree on giving me my money back (took 4 months to even get to speak with someone) because it’s unfair that they sold these to me with leins they kept my units and my money for almost a month !! Telling me the car was missing parts that were never in original auction pictures and were never there when I picked up cars.
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Great customer service, very curious staff well organized. Lots of space for loading the vehicles on the transport trucks.
STAY AWAY. Been a buyer at impact for a couple of years now, buy a couple vehicles every year. The last vehicle I purchased was falsely advertised as the kilometres on the vehicle was rolled back 250,000km. After all the repairs were done & the vehicle was taken for inspection we were notified that the kms were rolled back. Contacted impact & they would not pay for the repairs, the towing, or the inspection. They offered a 500 credit or the amount we paid for the vehicle which was around 2k. Very disappointed in the customer service in this pandemic time. They are taking advantage of the people.
Very bad yard management. The yard manager is very arrogant and raciest. They don't know the value of time here and I hope they learn from Copart. To be honest, I hate when I get a towing job from impact
Awesome and helpful staff who answered all my questions.
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