Toronto, Canada
222 Spadina Ave.
N/A
+1 8883104722
Wheelchair-accessible entrance
I am so impressed by their services at this branch, it was beyond of my expectation. I went at the branch without appointment to open an International account. It was taken care by Jessie Yu in minutes with full attention and details, awesome service was given to me.
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Ken is terrible. Tellers are terrible and lazy, tried closing an account and they told me to just let it drain and expire... what bank does that. Head office needs to look into this branch I know it’s in Chinatown but that’s not how a bank should operate. They are shameless
Worst banking experience. Unprofessional rude staff. Had an awful service with Ken from the Spadina branch who decided to hang up the phone on my face. Went for a service left closing all bank accounts with them.
Staffs are very helpful. I was served by Brain and he understands my needs.
I was shocked to my bones to see a bank behave so rudely to an elderly client. This middle aged Chinese teller was shouting at the elderly man who was trying to open a new account, I think. And he happened to be of African descent. It was obvious she was reacting to his race, and to false assumption related to drug money - He only said politely he had cash in his hand, which doesn't make it illegal, or drug money! Not all cash is drug money! AH! She shouted at him as if he was a baby, causing every other client turn around in horror! No, she said, I will not take your money! Wow! I didn't think banks are actually that rude! And Africans have better morals! HSBC should know better ! One star is one too much!
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