Lone Butte, Canada
6614 Katchmar Rd
N/A
+1 2503953301
Exceptional service and great products! The staff are friendly and knowledgeable. Wonderful quality plants and gardening paraphernalia!.
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Amazing staff, very knowledgeable. Great selection, everyone is always helpful and courteous. Great place to bring kids as well, very much family friendly.
Fun place to visit and get garden ideas. Different assortment everytime. Friendly and helpful workers.
Placed a large order on May 8th via email, to be picked up on May 20th, offered to pay up front but was told not necessary. We ended up picking the order up a day earlier on May 19th. I received phone calls on May 8th from a female staff member and then on May 15th from Roger. I was told, the only thing missing from the order were 2 tomato plants. The order included 2 bags of seed potatoes and a bag of onion sets. When I arrived to pick up the order, I was only then told, that the potatoes and onions were not available. However when I looked behind the counter on a shelf, there were 2 bags of potatoes and a bag of onion sets. I asked Roger, where are my potatoes and onions, you only told me that we were missing 2 tomato plants. I then pointed to the shelf and said, there are my potatoes and onions right there ….. was told that they were for a lady that was picking them up today, nobody would look me in the eye, what a bunch of BS. I guess I wasn't suppose to see that, but I did arrive a day early to pick up our large order. Truly disappointing that it seems like, my items were given to somebody else. Of course, not knowing my order wouldn't be filled properly with my potatoes and onions, there are none available anywhere , thanks a lot. So much for buying local and supporting this business, for the last 3 years we have purchased all our plants and seed potatoes from Horse Lake Nursery, never again, we will purchase elsewhere, you did it to yourself.
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Beautiful Nursery, wonderful knowledgeable staff
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