Calgary, Canada
55 Glenbrook Pl SW
N/A
+1 4032499394
Alana was an absolute pleasure to deal with. My car has not had a lot wrong with it so I was shocked with the price tag that was attached to what it needed today. Alana kept me informed and even found more affordable parts. I was very grateful for her kindness and professionalism. A really great experience. Thank you!
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Alana is a fantastic service advisor. She explained and discussed all of the things that were necessary and some that were optional to repair on our car. She gave us all of the information we needed to make the best decisions for what to do now and what to schedule for later. I would highly recommend her and will not hesitate to go back to her time and time again.
Great people to work.
Honda West has amazing service! Alana was an absolute pleasure to work and went above and beyond to help me. My car needed to be in longer then I expected and I did not think to request a courtesy car ahead of time. Unfortunately all of the courtesy cars were booked. I was super stressed out about how I was going to get to work on Monday and Alana offered to set up an Uber ride for me to get to work and back to Honda to pick up my car! Alana arranged the entire thing and even came in early to make sure that I got to work on time! Honda covered the cost of the Uber and made sure I got to work on time! This was a wonderful experience because of Alana! I would highly recommend Honda West! My breaks got fixed (even at a lower cost then originally estimated, thanks to Alana) and the customer service was unreal!! Will definitely be going back.
These guys are great and even after I moved away from the location, I still bring my Pilot in for dealer rewards perks. My car is old and I've been told there are a lot of issues - so maybe I'll be there again sooner rather than later to chat with the Sales team.
I've been coming here for service for a million years now. The techs are great, advisors are friendly, the attendants help sort you for your appointment. Wouldn't go anywhere else !
We go to Honda West for regular maintenance and tire switches, and have have been customers there for over 10 years. When I go, I feel particularly lucky to get Nikki Williamson as my service advisor. Nikki is extremely knowledgeable, always takes great care of us, and often answers questions before I can even think to ask them. She makes sure that all of your concerns are addressed in a very professional and positive manner. You’ve sure got a gem there in Nikki, Honda West!
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