Kitchener, Canada
403-900 Guelph St
N/A
+1 8554466332
Delivery
Plenty of negative reviews here. I imagine people might be more inclined to share a negative experience so I decided to show the other side. I ordered online and called to confirm my order since it was my first time. The person on the phone was very friendly and helpful, ensuring me me order would be delivered in about an hour and that I would be notified if there was any issue (I only needed it to arrive within 4-5 hours). The driver arrived about 40 minutes after I ordered, followed all instructions to the letter, followed all Covid precautions, and was exceptionally friendly and polite all along. Overall I had an entirely positive experience ordering from this company and was provided with service above and beyond what I expected.
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Despite all the negative reviews I decided to give it a try. Everything worked out fine - my order was delivered in a little less than 2 hours. The staff on the phone seemed friendly. Not sure what those negative reviews are all about..
Ordered a specific scotch. Guy arrives with one I did not order, says they did not have the one I wanted and ordered, then tries to charge me for the one he bought because its the same brand. I say I won't be paying for it since its not the one I ordered or want nor did he call to ask if he can substitute. He then starts screaming (not wearing a mask during covid) at me that I have to pay and its not his fault they didn't have it. Didn't say it was.... but I don't want the random one you picked up. Anyways, he slams the door and says to never order again. I won't.
Got the same rude delivery driver twice. Customer service doesn't pass on delivery instructions. Quoted the wrong price each time. I wouldn't use this service again.
Deli
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