Surrey, Canada
5620 Landmark Way
N/A
+1 6045343838
Mechanic
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible toilet
I had Hi-Lite do a shelving build out for my new Ford Transit van, from which I run a small HVAC & plumbing business out of. I can't say enough about how amazing my experience was with them. Firstly, these guys aren't your average truck outfitting shop. A good majority of the equipment they install is fabricated in shop, so the customizability is endless and the pricing is competitive. It seems they've also made improvements to all the standard bolt-in package stuff you get at many of the van outfitting shops across the lower mainland. These guys install thier own product, and they stand behind it. Much of it seems to be made of heavier gauge metal, heavier duty drawer slides etc. Above all else the customer service is absolutely exceptional. They will listen to you and spend the time with you to ensure you're happy, even though it's quite apparent how very busy they are. They also had some great suggestions for me, which actually saved me money and ensured a better final product for what I wanted. It's pretty obvious these guys have been doing this for years and years. Go see Harry or Mark, or any of the great staff they have there, you won't be disappointed.
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Great people and service! Highly recommended.
Staff was very helpful. I have just bought a new vehicle and wanted to see if my old rack would fit. The guys were very helpful and with the suggestions they made I was able to fit the rack onto the new truck.
Mainland Ford gets parts and work done here and my experiences have all been good. On time quality work & pleasant personnel keep us coming back.
A deserted showroom sent me outside looking for some help. With my toe overhanging the entrance to an open bayed shop standing 15ft away, Randy leaps back in terror and exclaims DONT COME IN HERE!! In disbelief to this man's erratic demeanor I paused to ask if he was serious. Being in customer service myself, I couldn't believe the rudeness exemplified to someone clearly looking for help. I actually had to ask if he worked there as I figured maybe some frail lunatic was also lost. This thought legitimately being the reason I didn't knock his block off. Oh neat, he is \partial owner\. If your that scared over the virus, save the rest of us your trembling fear of the world and stay home. Not the way to run a business.
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