West Vancouver, Canada
902 Park Royal S
N/A
+1 6049227122
Kerbside pickupDeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible car park
I prefer to shop local so after searching online for some Waterford Crystal sets we were happy to find this shop. I called in advance to check what they had in physical stock and when I had some more specific questions, I was passed to the owner Rudy. He was great and very helpful. We went to pick up the items and he was there to assist and answer all of our questions. Rudy is very knowledgeable and we felt much better investing in this crystal after learning more about it and the differences between the various types. I can see why he's been in business there for nearly 40 years!
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Appreciate your selection & customer service! Although loyal consumers like myself can order products on line, nothing compares to Brick & Mortar (in store) shopping. Retailers do their best - especially during COVID so Be Kind Be Calm Be Safe people!
Staff are always very helpful and the items in the store are wide-ranging, unique, interesting and lovely. You'll find gift items you won't find anywhere else. Great place to browse!
Buyer Beware! The return policy is exchange only within 7 days only. This information is not shared with customers at the time of purchase. There is fine print on the receipt. Very disappointing and unreasonable for a Canadian retailer, especially at Christmas, and considering these same items are available at other retailers with decent return policies.
Herzog Park Royal has “the worst customer service”. Try to return something and you will see their real side. The dark said.
Zero star ur customer service is
Deli
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