Hensall, Canada
107 King St
N/A
+1 5192622728
Kerbside pickupDeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible car parkWheelchair-accessible entrance
Thanks to Hilary and Josh for their exemplary customer service. It was very much appreciated. Definitely worth the drive to Hensall.
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We are very pleased with the service from Hensall Major Appliances. Our new GE fridge was delivered on time and problem free. The delivery team was polite and took great care to ensure my floors were not damaged. We will definitely purchase our next appliance from Hillary as we strive to deal with local independent stores. No need to buy at big box stores!
After three weeks of ordering a 18 cubic foot refrigerator - it still did not arrive. We had been told 7-10 days. The level of customer service was abysmal. We got a refund, but they actually gave us the wrong invoice with someone else name/details ( privacy???) and gave us too much. We went back yet again, and told Adam of his error. We paid the difference, but just now got my full refund ( 5 days later). We asked Adam for an apology, and he ignored us. Hilary ( owner) called me yesterday and said my fridge was in and they would deliver it tomorrow. Seriously - insult to injury. However, she did apologize. Long story short - although this is a local company, and I do buy everything local - give this store a miss and save time, aggravation and headache. GO local - I got my fridge from Faust Home Hardware -within ONE day! Better price than Hensall. Now, I just have to see if Faust's can order me my La Cornue stove.
Great service with very knowledgeable staff (Adam), they sure know their GE appliances and provided a hassle free experience. Their prices were very competitive when compared to other shops in London and area. Always like to support local small businesses especially if it saves me a few bucks.
Stop washing dishes by hand, get a dishwasher. Great customer service. Thanks
Deli
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Wheelchair-accessible car parkWheelchair-accessible entrance