Belleville, Canada
161 Bridge St W Unit 5
N/A
+1 6139026706
Kerbside pickupIn-store pick-upIn-store shopping
Wheelchair-accessible car park
Good friendly service. Only complaint is my dad uses a walker, when he went to sit in chair for fitting, it had wheels and rocked back as he sits hard. Glad I was standing behind it...not best solution for elderly. Otherwise..great place
like
Beautiful staff, caring ladies...wish I could remember them in my dreams!!
Great service, friendly and knowledgeable staff
Terrible Customer Service - 0 Stars! Called to cancel appointment. Was given incorrect info from online booking. Once educated, I changed my mind and the receptionist said - \well...you called to cancel the appointment\ In other words..too bad for you! Now that I've told you it would be free with Doctor's referral vice the 75 you were told...too bad...you wanted to cancel, so, you're cancelled! Unbelievable! I told her to go ahead and cancel; that I would never deal with people like this! and that was at the Receptionist level!!! Imagine! I'm going to Voigt Hearing and their test is FREE and no Doctor referral required.
I would give ZERO stars to Helix. Today my CHILD received a letter in the mail from a Collection Agency because HELIX claims a signature for funding was not given in time. My child has moderate to severe hearing loss and has been dealing with Helix since she was 2 years old. NEVER again! Shady service. In July this year I received a letter from HELIX in MY name stating I had TEN days to pay 1000.00 due to the signature not being signed by the physician by the due date to receive funding, WHY is my CHILD with a disability now being billed from a Collection Agency? Shame on you!
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