Hanover, Canada
1038 10th St
N/A
+1 5193642336
Toilets
I suffered with major neck pain during lockdown. Once things opened up again I had an appointment with Lindsey, she did an amazing job of loosening my neck and shoulders. I floated out of there, and had the best sleep I'd had in months.
like
I called several times to set up an appointment for a new patient and a quick adjustment on my back as I have been in pain for about a week and a half. The soonest they could get me in with two weeks from the time I called which firstly is disappointing. I spent my two weeks in pain waiting for my appointment and because I was ten minutes late the receptionist gave me such a stink I essentially turned around and walked out the door. For somebody to be employed by Hanover Chiropractic and have such a bad attitude towards the client is awful. I can't waste my time going to a place that clearly does not care about their clients as it would be a risk considering the fact that I am going to them for help with my health and well-being. I wouldn't be surprised if they try to charge me for an appointment they seem like the type of people to be that petty. I can't go to a doctor that I don't know yet what they initiated our relationship on that level it completely through any trust I would have for them out the window.
I am so disappointed with this place! They have turned away a client illegally due to their medical exemption from wearing a mask. Anyone who values human rights should not go here! A report to the chiropractor college has been sent. And a compliant to the CHRC Ontario and OHRC. :(
From the easy set-up of my appointment (which was within the same week that I called, rare nowadays!) to submitting my insurance claim directly (also rare now!) to my actual treatment, it was a 10/10 experience. Dr. Conoway was professional, knowledgeable, experienced and even took a few minutes during my appointment to ask me more about my autoimmune disorder, so he fully understood and explained any risks to me. I appreciated the insight, the adjustment was fantastic, the office was clean, organized and comfortable. That level of focus, genuine care and direct submission for insurance is something I haven't felt/seen in many offices in a long time! It is also what has made me re-book for both chiropractic and massage. So glad I found them!
Excellent
Deli
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