Richmond Hill, Canada
10909 Yonge St Unit 6
N/A
+1 9057378888
Toilets
The actual massage therapist was great and I would certainly go back however the interior cleanliness left a lot to be desired. My biggest issue is what feels like the old \bait and switch\. I have never been to this location or any other Hand and Stone so I was told it was their intro price of 84.95. They said they took way spa gift cards so I purchased 100 to cover the charge. after the massage, they told me that since it was a 3rd party card, I would be charged the non-member rate of 110. If that isn't classic bait and switch, i don't know what is.......so first time and last time that I will be going to hand and stone from now on.
like
We come here often and have tried most of their therapists. They are all very professional and caring. I love their hot stone massage and I highly recommend getting it eventhough it costs alittle more than the regullar massage. Payment pricessing is always very fast and stress free.
Hand and Stone is usually great. I usually have Joe as my massage therapist, and he does an excellent job. This time, however, I had Victor (Wei Jia Xie), and it an awful experience. A large portion of the massage was him rubbing my back, which is not exactly what a good massage consists of. It seemed like he lacked attention to the massage and he even left five minutes early. Also, each time he brings out a warm towel, he tries to cool it down by hitting his hand with it, but he ended up splashing cold water on me, which affected the calming experience. Very disappointing. If you go to Hand and Stone, be warned.
My go-to place for massages (both Richmond Hill and Thornhill). Very clean and calm environment. Professional and friendly staff. The massage therapist are great!
Love love Serapina….I had my first 100 minute massage and it was so fantastic.. love this place and my membership...only issue I have is how thin the walls are, so hear people speaking if they're loud!
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