Hamilton, Canada
1515 Upper Ottawa St
N/A
+1 9055746940
Came to the Hamilton store cause the guys at the Toronto store are rude. Turns out the Hamilton store is worse. Ordered a carburetor, the store manager Doug called to tell me it was in, got there the next day to pick it and he sold it (probably to one of his buddies) he told me that someone came in and used my name saying they were here to pick up a carb and he sold it to them after I paid for the deposit. If your ordering something make you fly there quick when it comes in before they sell it on you
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Excellent Customer service...competitive prices...better than cross border purchasing.
Liam is great. Polite, knowledgable and friendly. If you wanna spend your hard earned money here and have Doug the store manager be nothing but rude, condicending and impatient then this is your place to shop! Doing a ground up rebuild. Wont be coming here again. The first time I called he asked me to hold, puts down the phone and continues to talk about costco and the great stuff they have with a person in the store...and theres much more to his unproffesional rude behaviour. What a joke. Not sure how this place is in business
Always do their best to find me what I need, and have surprised me a number of times on price and how quickly parts arrive. Thx P.I.
The customer service at their Hamilton location is fantastic. Far above the customer service you typically expect to receive. I have had very positive interactions with two of the guys there. The employees are not your typical parts counter person, the guys there are knowledgeable and competent and do not rely on a computer inventory to get you the parts or products you need. I call and ask to check price or stock on a part number and the guys know what I’m looking for and the application before they are within two feet of the computer. They have earned me as a customer and will be my first call when sourcing factory or custom application parts for my ‘76 Ford truck.
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