Hamilton, Canada
737 Golf Links Road Unit F2A
N/A
+19056489754
Ok, so I went to get a few photos printed quickly. Normally I go to Costco because of print pricing. Its well worth it there. However recently they have stopped this in-store service and have resorted to online only via delivery. I thought who better at this point than Henry's. Man was I wrong. Please observe the attached photo for your own reference. The quality of the printed photos from Henry's are embarassing... And expensive too....... Look at the photo I took of my daughter at 400 ISO in a very well lit natural environment. This is such a beautiful photo but the quality of the printing leaves such a bad taste with me. Look, look at the lines from the printer, and the discolouration from the pigments. I can clearly see all the imperfections and that really upsets me. Fuji needs to check their machines, and Henry's should invest in better machines. Hey!!! Costco is actually liquidating a lot of their printing fleet across the country.... Canon I think... I'm definitely not going to be printing any photos from Henry's moving forward and I recommend the same to all. The quality was off when I examined it in-store and thought over time I could print more photos and calibrate my computer with each print to make adjustments on my end. But this is just bad quality assurance and seems like inconsistent maintenance. Sorry Henry's but this is unacceptable.
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Raj was amazing in sharing his knowledge of what lens to purchase, and the day that I went in to pick up the merchandise, Raj was not there but the associate that helped that day, put the sale under Raj's name. Overall amazing experience and would go back to this store.
Great customer service, quick and easy, told them what I wanted over the phone and with in 15 mins stopped by the store and they brought it out to me.
I've purchased a few high end cameras from this location over the years without any issues. Today I called and asked if they sold camera gliders. The person that I was speaking to said \No\ in a rather rude tone. No problem so i went online to search for them and was suprised to see that the item I was looking for was carried by, and in stock at, Henry's. So i called back, a different person answered the phone. I asked again about the gliders. The sales guy said, \Yes\. \We have them in stock and 1 on display so you can try it out\ Excellent. So what was with the 1st guy? He potentially could have cost the store a sale.
Donovan was AMAZING! He helped removing the lense's cover of my boyfriend's lense. It was pretty bad but he made sure nothing else got damaged. BIG THANK YOU and GREAT JOB!
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