Hamilton, Canada
370 Main St W
N/A
+19055295466
These guys are great. We had a bunch of girls all pitch in for a night in Toronto. Best thing ever, the driver Dave was amazing. Was very prompt and managed to get us all back safe and sound! Sorry for being so loud!!!
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I booked with another limo company who said they were Hamilton Limo and it wasn't really them. I managed to call the REAL Hamilton Limo; and thank god I got the right phone number...as my husband and I were so thankful. They managed to get us a car quickly and we made it on time! Thank you to the wonderful woman on the end of the phone that took our call and to Marcus our driver who was simply amazing! Pleasant and courteous...he even had a bottle of water for us when he picked us up. Make sure you call the RIGHT company when booking for your car...
The best! Marcus our driver was amazing. We had a girls day in Niagara and our bus was so comfortable and simply fantastic.
Very clear instructions and amazing service. I had to get to the airport last minute and Hamilton limo was amazing. Roxanne, took my call and I was very pleasant and I was in a panic as the other limo company canceled on me at the last minute due to not having a vehicle. No thanks to you mermaid. I will use Hamilton limo in the future and I can't thank you enough!
I had the unfortunate experience of booking a car to take myself and a friend to the airport for a trip we had planned for months. The car that I paid for in full on my visa and with proof of confirmation did not show up to drive us to the airport. Our flights were in the morning so the car was scheduled to pick us up for 5:15 AM. When I did call to find out where the car was they simply told me there wasn't one coming. ZERO problem solving on their end. Let me tell you it's not fun scrambling to find a way to the airport and almost missing your flight as a result. The worst part of this experience was the treatment that I received from the manager when I called to speak to someone. I received an email but still did not speak to someone until I had to call again a few days later. The manager was incredibly rude, spoke over me and couldn't figure out why I was still so unhappy since I was refunded my non-drive to the airport. I mean WOW...she did offer me a whole 10% off my next service. What a way to make up to a client for completely messing up. Mistakes happen but it is in the way that customers are treated when they do that make a huge difference. As a result of the managers rudeness in a situation that could have been totally avoided and handled completely differently I have no choice but to never refer Hamilton Limo to anyone. Even when I asked to speak to an owner I received no information from this manager. I just heard lots of sighing and annoyance on her end. I hope this nightmare never happens to anyone else. As I normally only like to post positive messages I felt strongly that people should know how one person's rudeness can make a situation that much worse.
Deli
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