Hamilton, Canada
400 Rymal Rd E
N/A
+1 9053852426
Wheelchair-accessible entrance
overall very helpful friendly staff.. made the process quick and almost painless... Hopefully wont ever have to come back here anytime soon .
like
I got in an accident a few weeks ago, the whole experience with the other car, insurance, rental and repair service was very smooth, efficient and polite. The collision centre workers were extremely rude and short the moment I arrived. Very dismissive and spoke down to me. I consider myself very professional and respectful person and found that they made an already stressful event like an accident worse. I know Covid and heat wave can put extra stressors on staff. Im not one to write reviews but maybe we need to be more mindful how we treat others and add unnecessary stressors.
the most wonderful people work there, they were so wonderful, and helpful. it was a busy day for the two ladies working there, and you can tell that they were working as a team, one was out collecting papers, one was taking pictures, and answering questions, i could only imagine how stressful that job can be, but you would could never tell that on their faces. way to go girls, keep up the great work... whatever this company pays these girls they need to pay them more. they made one of the worst days, a little better. I went into the station with tears in my eyes and left with a smile on my face. so glad to see that even with everything going on, and how busy it was for them, they still had a smile on their faces
I was advised to attend this location and, upon arrival during COVID-19 restrictions, the use of a telephone to alert staff you're there is required. Signage for cleaning the phone between others attending is very poor or non-existant with limited supplies available. The brunette woman who took my information, photos of my car and gave out forms was rude and unhelpful; quite dismissive during an extremely stressful situation. Lack of support and direction is sorely missing at this location, especially when one has been in an accident and has never navigated through this type of situation before. I would strongly suggest staff take on-going customer relations training to ensure those who have been negatively impacted by a MVA be treated with more dignity and respect.
Deli
The best companies in the category 'Deli'