Hamilton, Canada
36 Albert St
N/A
+1 9055273325
The owner Randy is top notch. He went above and beyond to meet our emergency needs. I highly recommend calling them for any of your basement needs. All health protocols were followed. They left the space clean and that was such a delight. Call them!!!!
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I had a prearranged appointment this evening for a foundation repair and waterproof quote . Ed called to ask if we could meet earlier . On arriving home Ed was waiting . I shook his hand and remarked it was good that we had some daylight in which to look at the job outside . He asked if I had measured the inside area of the basement . The repairs are to be outside . I said no . He looked at the front steps and stated \ Well the steps will have to be removed \. (See attached photo ) . I pointed out that the steps are part of the slab that makes up the front porch slab , Ed asked if we could go inside because he did not want to stand around outside and freeze . I said \Or you could just leave .\ and he replied \OK \ turned and left . Would this be a company you would want to do business with ?
I called Basement Technologies over the holidays because my sump pump stopped working and the water level was rising. It was after hours and over the holidays, but I quickly heard back from Rachel, who arranged for a technician to replace it first thing the next morning. The next morning, just before the technician arrived, we found out that it was an issue with the power supply and our builder (during a reno) resolved it. I called immediately to let them know, and Randy was friendly and courteous and assured us they would use the sump pump for another job and wouldn't charge us for the last minute booking and cancellation. Just after that call the technician, Scott, arrived with the new sump pump. We told him as well that it had just been resolved and he too was friendly and even laughed about it. Overall it was such a great experience. Basement Technologies will definitely be our first call for any future basement issues!
Excellent work, My property had a complicated foundation issue. But, Ed and his crew (specially Ryan) worked very well that they rebuilt it from bottom to top. They were responsive and dedicated to work. Even though work was delayed twice due to structural problem and city permit. they gave a priority to the work and finished it before the winter. Thank you guys for making foundation wall stronger and water-proofed.
Had a great experience with Basement Technologies. They came by and fixed two leaks in my basement. Haven’t had an issue since.
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