Hamilton, Canada
1066 Upper James St
$$
+1 9053839293
N/A
Outdoor seatingNo-contact deliveryDeliveryTakeawayDine-in
Bar on siteGood for kidsHigh chairsToilets
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible seatingWheelchair-accessible toilet
AlcoholAll you can eatBeerCocktailsCoffeeHealthy optionsQuick biteSmall platesVegetarian optionsWine
Polite and attentive staff. Very welcoming. It was our first time to visit the restaurant since the reopening. Good food and rather quick service. Menu has variety of items to choose from as all you can eat style. Food comes to the table. There is a time limit of one hour and fifteen minutes on how long you can stay once the food arrives. It’s understandable given the capacity limitations everyone is subject to. We enjoyed the experience.
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I love this place and have been going there for years and getting takeout from it since the pandemic started. My only wish is they would include the torched sushi menu as part of their takeout as I've been craving it for months but don't want to dine in due to covid. They would get a lot more business if they included it since it's a favorite of my family and friends. Edit: they included the torched menu to order out now and I'm so happy, it's SO GOOD 10/10 recommend.
great food, great service. hot sake bottle served sitting in a hot water bath was genius! warm sake throughout the meal.
Booked online for an order pickup at 6:00pm on New Years Eve. Received an email at 4:30pm saying that my order was in process of being made, and that I needed to ensure I was there promptly at 6:00 for pickup. I arrived shortly before 6:00, and proceeded to wait three hours outside in the cold for them to get my order out. Three hours standing outside on New Years Eve. There was zero communication to any of us waiting outside. People who had pickup orders at 7:30pm, were getting them at 8:00pm, while several of us waiting outside had been there as early as 5:30pm. Orders were not being processed in the order of their pickup times, they were not being prepared at the times according to the only email correspondence I received either. It wasn't until 8:45pm that I was able to speak to someone, and ask where my order was. Only then did they tell me they were making it, but only had one of the dishes prepared, and needed more time to finish it. Three hours sitting outside in the cold waiting for a food order that was supposed to be picked up at 6:00pm, and the communications from August 8 indicated it was being made at 4:30pm, is not justifiable, regardless of how busy they were. I watched skip the dishes and uber eats ordered being fulfilled quickly while people who actually did pick up orders themselves waited. I won't be returning to August 8 again. Edit: Your response doesn't give me any reason to return and try again. I still will not be returning to August 8 again. There was ample time for you to prepare for that influx, and ample time for you to triage and prepare orders in the order in which they were to be delivered. None of that happened.
Wonderful AYCE! Great atmosphere and delicious food! Perfect for groups, friends and family members.
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