Guelph, Canada
35 Harvard Rd
$$
+1 5198235197
N/A
DeliveryTakeawayDine-in
Toilets
Wheelchair-accessible car park
Vegetarian options
This restaurant offers awesome service and enjoyable meals. One of the best restaurant in the city. The food came out fast and the rates were inexpensive. Highly recommended.
like
Worst customer service ever!! Got passed to the manager to complain about my order and mgr was very argumentative and told me to call different restaurant next time!! I was a loyal customer but NO MORE!! With covid too many other local restaurants would be happy to have the business!! PLEASE DONT ORDER FROM HERE!!!GIVE YOUR BUSINESS AND MONEY TO LOCAL BUSINESSES THAT WOULD APPRECIATE THE BUSINESS!!!!
Ray's restaurant is my family favorite! The food is always fresh made and delicious. The staff is super friendly and helpful. If you want to enjoy amazing Chinese food... Ray's is the place to go and order from... fully recommended. Restaurant is following all the COVID19 regulations.
Made an order at 11 this morning for pickup this evening. Staff could not provide an estimated time for our order even though we booked at least 6 hrs in advance. Called to follow up after we waited 2 hrs after our initial timeframe and they did not seem to know anything about our order even though we received a call confirming our information. We then had to call back several times after being hung up on to try to confirm whether they had our order or not. Told to call back in 20 minutes, then was unable to get a hold of them at all for over 40. Finally called and got an answer and cancelled our order which they probably had no information on to begin with. Not sure what system is in place to take order queues, but if you cannot meet the demand of orders than be honest. We waited over 4 hrs to receive any update on whether our order was ever going to be ready (and only received an update because we called multiple times...) All for understanding the demand and wait times, but not having any update after over 2 hrs of waiting past our expected completion time is really just not acceptable. When we finally cancelled, clearly no progress had been made in making our order as they were more than happy to lose our business tonight. Hope that others were able to enjoy their food.
Omg it’s just a nightmare. The worse restaurant I have ever been to in Guelph
Deli
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