Guelph, Canada
147 Massey Rd
N/A
+1 8887447123
On-site services
Why would an elementary school get a delivery on a Saturday when no one is there? I now have to get in touch with another location to pick up my item. This is not a way to have happy customers.
like
Good service
Received a message that my delivery couldn't be made because I was unavailable, as I was sitting by my front window having been waiting all day for the package. Called and they said that they can't make the delivery until the following week. The package was already almost a week late and now it will be the better part of two weeks late but they don't care even a little and don't try to at least correct their mistake. No professionalism at all.
I realize these are trying times for everyone. Couriers are having to work harder than ever. HOWEVER, when you live in an apartment building and the code for letting us know you are here is clearly noticeable on the package, Purolator completely ignores that and leaves the parcel sitting on the floor of the entrance to the building. My elderly mother gets her medications from her pharmacy shipped via Purolator. She is on a controlled substance. If it had not been for our caring building cleaner this substance could have easily gotten into the wrong person's hands. SHAME ON YOU PUROLATOR!
Staff were very friendly with my best friend , his show car blew the motor up and he had to sit in they're parking lot until help came, made a huge mess but we cleaned it !
Deli
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