Guelph, Canada
3 Boulder Crescent
N/A
+1 5198355836
Great first experience with LTDO and Danielle. I called the day of to ask if they had any availability to walk my dog Roxy for 50 minutes. Thankfully, they did! It was a really easy process and the online portal was great. I was even emailed pictures of their walk and sent updates of how it went. My dog was nervous with her at first but came home super happy and comfortable with Danielle. I will most definitely be using their services again and cannot recommend them enough! :)
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Our dog is a rescue who is great with us but very uncertain of new people for quite awhile and unable to stay in a kennel as he was kept in a cage for so long his first year of life that he gets very upset and injures himself if confined. We tried two other Guelph services and were deeply unimpressed; one gave our dog so many pieces of processed meat (we were giving him one or two little chunks if he was being difficult, they were filling his kong with hot dog chunks) that his eyes were swollen shut when we returned from vacation, and they had been totally unable to get him to go on a walk with them for the entire week. The other service NEVER checked in to say they had been there and had a rotating crew of a huge number of students so we had no idea if our dog was being taken care of, and no contact to check in with when we were worried. They didn't leave a note or contact us at all, they simply took our cheque. Both came highly recommended, and we had given up hope and were relying on family until we got Will's Let The Dog Out flier and it convinced us to give him a call. Will and his team have been spectacular. This will be the first year that we are able to go on vacation without begging family to adjust their schedules to accommodate our dog. The things we like about Let The Dog Out are too numerous to detail here, but our favourite things are: Will drops in a few days before our booking to make sure our dog still recognizes him if it has been awhile between visits, the photo/text check-ins so we know that they were there, and that they train with Jason Shute (we also trained with him, and he is the man who made it so we were able to host guests after getting our dog!).
We are.very happy with LTDO. Our dog Gus loves them too. Always reliable and we really enjoy the photo updates while we are at work. We would recommend their services to anyone who has to be away from their dog longer than they would like.
Great staff who ensure their customer's satisfaction. Highly recommend
I have been using LTDO now for quite a few months. They have been absolutely the best. And one of the things that really impresses me is how user friendly they are. I don't have to worry if I forgot to leave a key under my plant stand outside because they let the owners either buy their own lock box or obtain one from them. The convenience of this is amazing and what a great idea!! Also their website is so easy and I can buy bulk walks in advance and book so simply on line without any worries! My doggy loves them and hops up and down like a little bunny when they come. I have run into some knee problems recently and they have been a lifesaver :) Hands down I would recommend them to absolutely everyone...professional, friendly, prompt and you will never need to worry about your doggy they are in great hands!
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