GTA Surveying Inc.

Basem Hanna

I rarely post reviews, but this firm went out of their way to give me a bad experience so I felt it only fair that I go out of my way to give them this review. Why they're bad: - Terrible communication: they don't provide written quotes; the only confirmation of our engagement was a one line email that I had to request. I also had to initiate the follow up when the survey that was promised was 2 weeks late as no one from their office thought it would be necessary to tell me. - Didn't meet their deadline: as mentioned above, initial estimate for the survey was 3-4 week. On week 6 I followed up and they said I should check back in 2 more weeks (8 weeks total). - Horrible customer service: after asking why the survey was late and why I wasn't informed about the delay the owner said if I didn't like their process I could take my business elsewhere (this is 6 weeks after my survey was ordered and 2 weeks after it was initially due). I work in real estate and order several surveys in any given year. I have never experienced such a lack of service and professionalism. Save your time and money, take your business elsewhere!

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