Gloucester, Canada
1755 Cyrville Rd
N/A
I dropped my laptop breaking the charging port inside my laptop. Called Orleans computers, they said they could fix it. May I mention that when I dropped the laptop it was on, working fine and I continued to use for several minutes on battery power with no issue. I brought it in to them, again working laptop minus the broken charger port (DC JACK). A week later they call me saying the DC jack is fixed but now the laptop won't turn on, and that there may be additional charges to diagnose the problem. I told them no its on them as it was working when i brought it in. They called me a few days later saying still same issue and they didn't know why. I picked up the laptop and they still charged me 50 for there useless service as my laptop no longer turns on. Phone calls to Dimitri the owner went unanswered and unreturned. Another repair shop told me that the soldering job they did was so poor that they probably shorted the motherboard. Orleans computers where unhelpful on fixing issue they caused and never called me back after saying they would when looking for a new motherboard for me as they fried mine by "fixing" my DC jack, even though I was willing to pay for it. IN RESPONSE TO OWNER RESPONSE: Its funny when another repair shop installed a new motherboard the laptop powered on just fine WITH the battery that was not charged prior to install!. And no my battery was not dead when i brought the laptop in. And yes I asked Todd if the number on the card was in fact yours and he said yes, to witch point I left you a voicemail with my name and phone number asking you please call me back.....
like
After having some trouble ordering my parts online, I found it quite convienient to walk down to this store and ask them to order my parts for me. I'm a little disappointed in the staffs communication skills. Just a simple inquiry as to when I should get my parts got them confused, and after beating around the bush I got an answer of, 'typically first thing in the morning,' that I implied. Nice guys though.
Very pleased with their service. Great price and professional- Thanks!
I was very pleased with their unique services and they got the job done at a reasonable rate. Merci.
Reasons.
Very friendly, efficient t and knowledgeable.
Deli
The best companies in the category 'Deli'