Port Coquitlam, Canada
1952 Kingsway Ave #204
N/A
+1 6049445992
I have serviced my vehicle a few times here. Just to let you know that they are almost as expensive as the dealer. However, I like to support local business. My vehicle needed a major over haul on my engine to replace leaking seals and the shop said that they could not fit me in for a few months. I needed this fixed right away so I went to the dealer to get this repaired. I called today to get my B service done and wanted them to do the work. The lady Elena said they don't want my business because I did not do the major seal service from them and was extremely rude.
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AFTER TAKING MY CAR TO DIFFERENT SHOPS BECAUSE THE ASR LIGHT CAME ON. THESE SHOPS WASTED THREE MONTHS AND THOUSANDS OF DOLLARS TO NEVER FIX THE CAR - RAN LIKE JUNK WHEN THEY WERE DONE IN LIMP MODE?? AFTER TALKING TO RON ANOTHER GERMAN STARS MOTORS CUSTOMER WHO HIGHLY RECOMMENDED MERIK SO TOOK IT TO MERIK AND HE TOOK THE TIME TO LISTEN AND DRIVE THE CAR AND TIME TO FIX THE CAR PROPERLY RUNS GREAT - BETTER THAN EVER ALMOST FEELS NEW LIKE THE HIGH END SPORTSCAR IT TRULY IS AND NOW FEELS LIKE. AND FOUND HIM TO BE COMPLETELY FAIR AND HONEST. THESE CARS ESPECIALLY MY COLLECTOR PLATED MINT 600SL V12 ARE NOT CHEAP CARS AND IF YOU CANNOT AFFORD TO FIX THEM PROPERLY DON'T CRY LIKE THE LAST TWO GUYS REVIEWS WHEN YOU NEED HARD TO FIND EXPENSIVE PARTS OR A FULLY QUALIFIED SPECIALTY MECHANIC THAT KNOWS WHAT HE IS DOING!! AS FOR THE GUYS DEALER COMMENT THE DEALER QUOTED ME 15,000.00 JUST FOR PARTS AND REFUSED TO QUOTE THE LABOR WHICH IS 130.00 PER HOUR - MERIK WENT FAR BEYOND THE WORK THAT THEY WERE QUOTING AND THE WHOLE BILL WAS JUST OVER 5000.00 ALL INCLUDED - AGAIN THANKS MERIK AND ALENA I WILL BE BACK WHEN YOU GET THE BACK ORDERED MINOR PARTS TO FIX THE SUSPENSION CLUNK SOMETHING THAT THE OTHER SHOPS COULD NOT FIND BUT YOU KNEW IMMEDIATELY WHAT IT WAS.
They went above and beyond in service. They came to my home, started my car, took it to the shop and analyzed it for a day to troubleshoot. Anytime, I have an issue they are right there and quick to respond. They provide amazing customer service and workmanship.
Service and maintenance at German Star Motors has been excellent for over 15 years. I have had three Mercedes cars over this period. The owner's take pride in providing high standard of service. I found the owner very professional and cost of service is very competitive. German Star Motors would be highly recommended for mechanical, body repairs and regular maintenance.
I have been a customer of German Star Motors for the past 12 years. You do not become a faithful customer of any business unless you are satisfied with the produce. It is evident that the owner Mr. Paletar, loves working on Mercedes cars and takes great pleasure in seeing that his customers are always satisfied with his work. I would not hesitate in recommending you take your Mercedes to German Star Motors for any work on your Mercedes. You will be glad you did. Sincerely, Jean Archdeacon
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