Gatineau, Canada
1205 Boulevard la Vérendrye O
N/A
+18195686000
Elite was by far the best customer services I've received from a dealership. All around great experience as soon you walk in the door, great sales team as well as back office team... and nice cars to go with it..
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Our previous car was a Subaru and when it was written off in an accident we narrowed down the selection to two cars, the Crosstrek & Mazda CX3. After driving the CX3 and visiting both dealerships the choose was abundantly clear. The CX3 was just incredibly more comfortable to sit in and handled flawlessly. Richard was great to deal with, didn't waste our time or talk down to us and Mark made the logistics convenient and quick. Our car was ready on time, prepped and the shopping experience from start to finish was as polished as the paint job.
Horrible service and many mistakes occurred in the delivery of my first rental. When I returned the vehicle after the lease was over, I decided to give them another chance because they had a new organization in place. Bad decision. I strongly disrecommend this dealership.
Great service. My car had a problem and they fixed it and they did all the paperwork for the warranty, even though I was not from the area and did not initially bought the car from them. Great team!
Worst dealership ever!!! Worst customer service!! Stay away!! We looked at a vehicle, agreed on a price with Alex and the dealership, then they gave us the complete run around, and never returned our calls! Mark in finance kept giving ridiculous excuses about the process! We left several messages including one for the dealership manager. We know they sold the vehicle to someone else!!They are a complete joke! I've never witnessed worse customer service! Stay away!!
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