Kitchener, Canada
4391 King St E
N/A
+1 5196531003
Toilets
Wheelchair-accessible toilet
We were in this clinic for a few years and have had incredible experiences. Doctors, Technicians , receptionists and the whole staff are friendly, knowledgeable, caring and compassionate! Unfortunately we moved to another city and we miss this place. Even when we left we called them because we had an emergency and we didn’t know what to do. They helped us and advised us what to do. They are THE BEST!! Thanks to all the staff specially Dr. Niña, Dr Stephanie, Alicia and Sasha.
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I brought my ragdoll kitten into gateway for her second round of vaccines. When the vet called me to let me know how Ivy’s appointment went she informed me that Ivy was nervous but as soon as the vet tech picked her up Ivy started purring and “melted into her arms” She then told me moving forward we might want to consider a calming medication to make her feel more comfortable which I thought was alarming to recommend for a kitten especially since we haven’t had her for long and she was still adjusting to her surroundings but also for a kitten who she said herself melted into the technicians arms, that’s not an overly nervous cat that needs calming medication in my opinion. I should have known by the sign on their front door boasting calming medication that they’d be the type of clinic that pushed for it. I decided against having Ivy’s final vaccines done at this clinic and I’m glad I did. Ivy just went for her final vaccine at a different clinic and was diagnosed with a heart murmur that gateway failed to mention or even diagnose at all.
Gateway Pet Animal Hospital has been a pleasure to go to for all my animals needs. The service is kind and compassionate and very thoughtful. All the staff are friendly and helpful. You have a question or a need they will help you out. Your pet is treated as if they are their own!
Best Pet Hospital in all of KW. I spent weeks researching vets all across kitchener/waterloo/cambridge/guelph and spoke with dozens on the phone before deciding upon a vet. I’m very picky with this because this is regarding the handling of my puppy. We arrived for our first appointment and spoke with Vanessa who is absolutely WONDERFUL! She was so sweet with my girl and absolutely adored her. Vanessa was very easy to talk to on the phone and made my visit smooth and easy. So many vets are against raw and will push you to get off of it but once they found out I feed raw there was no question about it, they just made sure proper supplements were being given. My pup saw Dr. Nina who is also absolutely AMAZING. She was very informative and answered any questions I had and friendly with my pup and took great care of her. All the staff are very sweet and welcoming, amazing amazing amazing service!!! If you are like me researching vets and looking for an amazing place to bring your pup definitely bring them here.
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