Burnaby, Canada
8331 Eastlake Dr #110
N/A
+1 7783797560
Pros: Installers were professional, knowledgeable, worked hard, and worked quickly. Cons: Management (and Darryl, the designer, who inspected site before giving quote) over-promised and under-delivered. They promised that they had the expertise to solve our only two problems: waterproof the garage and fill in the holes under drywall to prevent rodents. We happily accepted the quote based on Darryl's word to do epoxy flooring and 4' base covering on wall (he spent an hour measuring out our space - how could we not trust that?). On the DAY OF INSTALLATION, installers tell us that the wall portion is NOT under warranty. Chaos ensues. Head office suggests to do vinyl baseboard a week later, and promising to fill in holes as originally requested. On the DAY OF INSTALLATION, installers tell us that they cant fill in the holes as originally requested (see above). After some back and forth and testing the baseboard on the wall (ripping off a small section of the drywall in the process), management says they never had the expertise to waterproof the garage to begin with (surprise) and suggested we call somebody else. Installers actually had some viable suggestions on doing it but I guess management overruled them. Management did acknowledge responsibility - but demonstrated that by refunding us the baseboard cost (that was never installed). At the end of the day, we are out 3,500 without solving our original two requests: waterproof garage and fill in holes under drywall.
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We are thrilled with our garage transformation! Our entire experience from the initial estimate with Glen, creating a design we were happy with, prepping the garage floor, building new stairs, painting the garage, applying the amazing polyaspartic floor and then the installation of slat wall and cabinetry, the whole Garage Living team was professional, pleasant and did their job very well. A special thank you to Wayne for his suggestion on changing the handrails, which made the garage look perfect! We love our organized clean garage and would highly recommend Garage Living. Thank you for a first class experience!
The crew (Amara and Jay) did a great job. Good workmanship. They were well-mannered, friendly and respectful of our property. They also cleaned up thoroughly. We had just moved into our neighbourhood and already many neighbours have introduced themselves and complimented us on the new garage floor.
Garage Living service was fantastic. Staff were professional and thorough. All work was done to the highest standards and my garage looks amazing.
Garage Living was excellent to work with and the garage looks fantastic. It has been the main attraction for visitors coming over to the house. We love the new floor, slat wall, cabinets and ceiling storage. Garage Living kept us informed throughout the process and delivered a best-in-class product on time.
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