Georgetown, Canada
280 Guelph St
N/A
+1 9058731010
Delivery
Wheelchair-accessible entrance
Appears the georgetown market place location closed. Storefront is empty. Loved coming here. Much better selection, pricing and trading then game stop and eb games by a mile. Too bad the georgetown location closed.
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Amazing customer service!!! I left my number so they could call me if a game i really wanted came in and they called when they found it! Thanks guys :)
I loved game hoard! My daughter found her old ds and wanted some more games, but because a ds isn’t such a newly released item it was sort of hard to find games for it. Then as soon as we came to game hoard I found a huge selection of games for such a low price! I would definitely recommend this place for anyone who is looking for games at such a cheep price. I would also definitely return!
This is my all time favourite game store. I’m a regular shopper as I also work in the mall. I can honestly say that when it comes to gaming these guys are absolutely the best! They have all the coolest games both current generations and old school! Aiden and Tyler are really cool, and are always knowledgeable about all different kinds of games. You guys are the best in the business. Period!
Everything was neatly labeled and I had no trouble finding what I was looking for. Haven’t seen some of these rare games with my own eyes before. Aidan, the cashier, was very attentive and answered all my questions.
I love making the drive out to Game Hoard! They always have the best selection of games, hidden gems and on top of that great customer service. Thank you guys for always making my experience special :3
Very poor experience both with products & with customer service. Was sold a used game which did not work in my console. Upon inspection the game was visibly defective. I tried to return the game for a new game & ask to be refunded the difference as they did not carry the same item. Was told that they only provide store credit for defective games which is stated on the receipt. A policy I was only told of after purchase & given the receipt. I spoke with the employee & showed him the visibly defective game who got irritated stating he does not have time to test the games before selling them (even though this one was also visibly defective) & that the return policy is what it is & he can do nothing. I informed him I didn't like his attitude nor the fact I was sold a clearly broken game to which he continued to get more upset stating I, the customer, am wrong in this situation. Selling defective products at a used store with a poor return policy & even poorer customer service. I'll take my business someone else only after I use up the refund I'm locked into in a giftcard I also urge you to read the owner responses to other unhappy customers. They are quite unbecoming of a business owner. Update: The problem was not so much with the defective item itself but with the very unprofessional way of dealing with the return. Yelling at me & waving your arms in the air before I even showed you the item to be returned is very rude. I advise taking ownership of your poor customer service instead of attempting to draw attention away from the issue.
I recommend going on Thursday! Amazing worker! You can have an amazing conversation with the guy and he helps you find something fast.
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