Edmonton, Canada
14969 Stony Plain Rd
N/A
+15874622447
Most horrible experience. been there about three times since they are across the street from my work. Every time i have had to wait a minimum of 20 minutes for a Big Mary and chicken Pop-ins. Normally I don't mind the wait as i am absolutely obsessed with the food. The last time i went in to order during my lunch time, they took about 20 minutes to make the food and then the woman came out and said she forgot about me. proceeded to put my food on a tray as i reminded her i was 'to go'. She then put the food in a bag which was also incorrect. She had to then go mix my chicken pop ins with the correct sauce i ordered. I Then left to get back to work as i was now almost late. I bit into an almost rock hard bun that i assume had been re-heated about three times. Not a happy customer. Not going back. (zero star rating)
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Fresh food and great service, I'll definitely be coming back
This Mary Brown's location just doesn't care. In fact Mary Brown's as a whole doesn't care. I've sent in a letter saying I was dissatisfied to which they don't even acknowledge receiving. Unfortunately their service model doesn't work for me and that's too bad because I like really their chicken when it's fresh. I only want the chicken, i don't want the potatoes and salads and gravy but as a single person the price is ridiculous. A 4 piece with potatoes is 10.99 but a 4 piece without is 13 and when you ask why the staff tell you "Take it or leave it!" soo I left it, walked across the street and spent my money elsewhere and got WAY better service. I do not recommend this location as often the chicken is not fresh at this location, it's dry and overcooked and at that price, Safeway or anywhere else has way better value and care for their customers. *** after the Owner replied*** So you mean someone can buy chicken that has been sitting there for 2 hours?? I must be getting those pieces often because I have often got dry pieces, this is not misrepresentation it's my experience! I use to go here quite a bit, my company buys lunch from here often in the summer. I can tell you the owners reply did not change my feelings and I will avoid this place as much as possible.
Great southern style chicken. The prep and quality of the food varies depending who is working. Sometimes the food is awesome and sometimes it's not good. This place has quality control issues
Generally quite good! I recommend this place for sure. I usually visit in the evenings and have never had an issue
Very good food and fast service. I would recommend this place
The chicken is superb. Hot chicken sandwich is delicious.
Only complaint is I asked how spicy the chicken sandwich was, she responded not very....well not true, it's very spicy
Deli
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