Victoria, Canada
818 Douglas St
N/A
+1 2503833552
Toilets
Wheelchair-accessible entrance
For a clinic that's aimed toward helping youth, it's kind of unfortunate that they're closed after school hours and on weekends. The staff, at least the people I've met have always been nice but this place is definitely NOT equipped for like, anything. There have been several occasions where I have just not received notice back about appointments even when I'm told I will. Even the counsellor I was seeing agreed that there are a lot of problems with communication. Y'all need better receptionists.
like
Do not go here. Just don’t bother. Go somewhere else. I got there half an hour before they opened and there were 5 people in front of me. Okay, it happens. I wait to be called up and put in line and they do so 5 minutes before they open. I go up to the counter and the receptionist (nice lady) informs me that they are FULL on doctors. So I can’t get my medication refill on antidepressants and sleeping pills and I can’t come by any other days because I have work whilst they’re open. I’ve been on them for over 2 years but since I’ve not come in since August (for my last refill) the doctor won’t be comfortable refilling it. There’s more adult (non patient nor employees/volunteers) than patients so there’s not even much room to wait. Once again, do not go there.
I love them they are sweet and don’t judge
Was ignored by the person at the frontdesk completely despite them acknowledging everyone else in line. Then when I actually saw someone they told me to go somewhere else for a service they provide, not offering an appointment of any sort. Incredibly rude and unprofessional, if I wanted to go to another clinic I would have done so already. If they are going to ignore patients then this clinic doesn't deserve your health care dollars, dont go here.
They were amazing in helping me with what I needed
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