Fort St John, Canada
10528 Alaska Rd N
N/A
+1 2507879845
On Friday March 5th, the person trying to deliver my package told me I "could pick up from the depot Tomorrow" (Saturday) got there only to find out the depot is closed weekends. Not impressed that the driver doesn't know their business hours. Wasted trip.
like
I got a call that they had some motorcycle tires in for me. When I went to get my package I told them my name and without looking it up they told me they had nothing for me. I had to reason with them to get them to look anything up, and when they did see that I had a package there they argued that they didn’t see any tires in the back. Had to reason with them AGAIN to get them to actually look for my package and when they did they found it right away.
They never answer the phones, and they scan my DHL packages as delivered even though it is still at the facility and they don't try even deliver it. I have to go there then convince them to look up my name to get my packages. And their Voice Mail is full 24/7 and they don't check it so don't plan ahead cause it doesn't work with the way these people run this place.
Don't think I've ever had the displeasure of dealing with a worse company. Is there some reason they just don't ever answer their phone? Called them 3 separate days atleast 15 times to no answer. Left 2 voice mails, neither of which were ever returned. What a joke.
Very bad service! Terrible
Terrible to deal with. Poor communication between DHL & Loomis in regards to deliveries & account changes.
Amazing people here!!
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