Montréal, Canada
329 Rue Ontario E
N/A
+1 4385023425
It"s A New And Upcoming Place. Loved The Room. Its An Apartment! Not A Hotel. They Pushed The Opening So The Stove Did Not Work. Water Was Coming Out Of The Vent In The Hallway, Which Dripped Onto The Ground. No Staff Available To Help With Towels, Toiletries Etc. Waited For Extra Bedding Till 11p.m. I don't know about others but noise level at 4:30 am was a incredibly loud! Don't get a room near the street, too much shenanigans under the windows at all hours of the night. If your going to cater to American Tourists you need to speak a little more English. Bonjour we know. This place needs advice and a push in the right direction. If your the owner reading this get off your behind, and put some money into your establishment. You need end tables in your bedrooms. I have plenty of ideas in my head to make this place money just email me. The fact you only took 25 percent off the entire room for all the inconviences you need to rethink your position. One needs to spend money in order to make money.
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I stayed here in the late summer, exploring Montreal’s art and culture district. The apartment was very nice and I had everything I needed. The staff were respectful and easy to reach. I felt independent. I particularly enjoyed the rooftop terrace.
Nice staff. Great location. Amazing building. Very comfortable beds. Excellent value.
Unfortunatly a place which I believe ran out of money. No washing machine and dryers although they have been advertised. Lots of unfinished furnitures and very thin windows which make you feel the road just goes through your room (room 306). Needs a lot of additional improvement.
FRAUD? Our experience with Ellegancia hotels has been more than horrible! First, a few days before our arrival, we received an email from them telling us that the 1595 Dr Penfield by Ellegancia has not opened yet. It doesn't exist yet! We were very disappointed, however it was a very busy long week-end in Montreal, and we couldn't find any other hotel at a reasonable price. They confirmed to us by email that they had transferred us to their other hotel "Executive Loft & Suites at 369 Ontario East". Then, when we arrived at this "Executive Loft & Suites", they had "forgotten" to reserve us a room, despite the email confirmations they had sent us. The concierge looked for another hotel for us; prices were crazy! Over 4 times the price we had initially paid for this hotel. He promised us that the manager would pay us back the difference, as per their hotel policy when they need to relocate people. The manager never responded to us. We never got any apology, nor our money back. HORRIBLE!
C'est tout neuf et propre. attention si vous prenez un appart le 3 eme dormira sur la canapé. Frigo, cuisine inclus, tarifs peu cher vu l'endroit.
Magnifique appartement, Bien placé, personnel très serviable.
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