Toronto, Canada
777 Bay Street Concourse Level, Unit M207A
N/A
+14164083498
i went to this store to get my phone replaced with a new one. Not only did the phone have a battery problem with it but the screen is starting to come out. I have only had this phone for about 3 months and it is already coming apart. I would suggest not getting a phone at this store.
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Service and product are both amazing. I got a hairline crack on my S8 today and wanted to prevent any further damage so I went in. James was such a big help, he cleaned my screen really well and asked me to confirm whether I was happy with his cleaning or not, only then did he proceed to place the screen protector on. His technique is great, no bubbles and very minimal visual disruption. His application was even better than the guy I bought my phone from. He even gave me a bit of advice on phone protection and reassured me the cracks wouldn't get bigger (as long as I don't drop it!). And honestly my screen looks cleaner and brighter with the protection. Really happy with my visit :)
Went in to replace my cracked IPhone 8 Plus screen, which was fully functional otherwise. It just a crack in it (with screen protector on top), that was long overdue for a replacement to prevent glass chips scratching me. Guy working there named James took my phone, said to come back in 2 hrs. I came back in 2 hrs and after he gave me my phone back, I unlocked it only to find that the touch feature was useless. Would not swipe at all on touch, only sporadically and would sporadically open apps. I also noticed the colour of my background was a different shade (clearly a knock off replacement). I told the guy I’m not taking a phone back in worse condition let alone pay 203 not to mention all the time wasted. The guy then tried to claim that was the last one in stock and if I wanted a new one I’d have to come back in the morning...even though it was 3pm at this point and they’re open until 6 (so weird not to have more in stalk if so much time left in their business hours). I said no to that and so the guy told me he could put my old one back but would take an hour. I said sure I want it back and I’ll stay here and wait while you do it. Not a shocker, took only 15 minutes, but I’ll give the worker credit since he was polite in doing so. Don’t recommend this spot if you want a solid repair.
Visited during Huawei Service Days close to the end of the store's business day, BUT the rep stayed a few minutes after closing to assist me. Would have been a few minutes earlier if I had been able to locate the store!! Appreciate the extra time spent - Thanks very much!
Broke my iPhone screen and went in to discuss options. Repair or buy a new phone? Rahim was fantastic. Fixed my phone quickly and saved me . I’ve been to Fixt 3 times over the past few years and service has always been excellent. High recommendation.
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