London, Canada
275 Dundas St
$$
+18004633339
N/A
I had a wonderful customer experience at this FedEx outlet. Basically the opposite of the unfortunate experience(s) that the other reviewer had. Upon entering the store, I was kindly greeted by an employee who helped me with the printing I needed to do. On my way out, another employee asked if everything had worked out and thanked me for coming in. Great customer service from friendly, patient staff.
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Excellent service. Always helpful. Have known the staff for many years.
Very rude phone service - representative Debra repeatedly cut me off trying to direct me to call a different phone number before I was able to explain my question, manager Cindy then told me that the information provided to me by Fedex was "impossible". If you speak to RedEx directly you can 100% have your items held at a different pick up point to avoid this horridly managed location and their dismissive customer service style.
Many kudos to Amanda and (forgive my memory) the chap for patiently helping me get my labels and cards all settled with no muss, no fuss (ok, limited fuss).
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