Toronto, Canada
523 Parliament St
$$
+16474308741
N/A
My husband and I had both of our rings custom made by these incredibly talented and delightful people! Getting custom made rings during a pandemic was not the hassle I thought it would be, even from Ottawa. I'm not an off the rack kind of person and it was so easy to sort out the most perfect ring for me. None of you dare copy it!! Have these magicians create something for you, that feels like you!
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From the beginning to end the process was seamless! The whole staff was great when I went in for the first appointment I was never pressured like other jewellers I had visited. They were helpful and super quick to respond via email and phone. I worked with 3 different members of the team (annoying to most people) but the system they have in place makes it so easy and effortless and I never have to repeat Information over and over. The best part? The ring turned out great and I could not be happier. Highly recommend ftjco for all your jewellery.
I was a little skeptical sending my rings from USA to Canada but Robin made this process so easy and comfortable. He made the process painless. I am so thrilled with the outcome. My ring is absolutely gorgeous and beautiful. It turned out exactly how I was hoping for. I would highly recommend them to anyone.
I am having difficulty writing this review because I am continuously distracted by this most beautiful, delicate and timeless engagement ring from Fair Trade Jewellery Co. Robin and the entire team at FTJ were so wonderful to work with. They were courteous, informative and a real pleasure to deal with. My now fiance, took me ring shopping in October and the staff made the experience wonderful and safe in the middle of this Pandemic. The website is a great resource and my fiance has said that emailing with Robin was easy and convenient. As for me, the ring is above and beyond what I could ever have hoped for. not only is it ethically sourced and mined, it is also a Canadian Diamond. It really is a work of art. 100% would recommend
In additional to their ethical business standards and expert craftsmanship, Fair Trade Jewelry Co. provided us exemplary service. The ring design was stunning, they completed the rings on time, they were timely and responsive to questions, and their pricing was competitive. They did not require all of the diamonds to complete the final ring so they actually refunded us. It is clear that they value the client experience as being as important as the beautiful jewelry that they create. We have referred friends and family to FTJCo and will certainly continue to do so.
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