Hamilton, Canada
1179 Upper James St
N/A
+1 9053189799
Kerbside pickupDeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible car parkWheelchair-accessible entrance
I love this shoe store I only get up here maybe two times a year but every time I go the staff is very helpful .
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Love the shoes I bought. Always have a great experience at factory shoe we go for every season!
The employee that helped me was professional and courteous. Excellent experience!
Good selection of work boots. Good prices. Proper COVID-19 safety measures in place.
We knew when an extremely rude, nasty loooking person who identified herself as the store manager who seemed bothered to even serve us that not going to end well. This person would not EVEN look at my brand new work shoes that have a Manufactures Defect(see pic) despite having the box with their stickers, price, and bar codes on it because I could not find my receipt?? She said she wouldn't even scan it as I asked her too. What a loser actually. I just needed a replacement pair for work!! My husband ended up losing his temper and telling her where to go but I think he spoke far nicer to her than she deserved. FYI my workplace employs 150 plus employees so when you already have some of the highest prices around to start with, management like that is like your nail in the coffin. Seems like a common complaint as well and before you know it there's fewer and fewer people in your store and of course than there's also no referrals. She didn't seem to care about a bad review either as she stated so she wants your store to close imo. Very savvy business sense. Ive contacted Sketchers Canada because I really like these shoes, in fact this was my second pair. I've actually worn their footwear for 20 plus years almost exclusively and I don't think this is the way they would want their lifetime customers treated. I can buy online and avoid you as I do recommend others do, but rest assured this is not over. I will have you stand behind the standard Manufacturers Defect Warranty.
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Wheelchair-accessible car parkWheelchair-accessible entrance