Burnaby, Canada
7938 Reigate Rd
N/A
+1 6045151391
We here at the Atrium Inn Vancouver have been working with Eureka Security since many years and it has been a very positive experience. Harry and his team are professional, very responsive, caring and have truly been over the years a very valuable and reliable partner of our organization.
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Eureka provides the level of professionalism that we have been looking for, for years. Their Concierges are intelligent, organized, and very friendly -- they are sincerely interested in making the condo building the best. The owner/manager is hands on, ensuring that communication between the Concierges and the Strata Council is perfect. We can't believe that we spent so many years with inferior service, when we could have been excelling with Eureka.
We are using Eureka in our building in Downtown for last eight years. The guards are highly professional and well spoken. We had a major flood last month and all of elevators were shut down for 2 days and Eureka handled this situation very professionally. This is not the first time they have dealt with a situation like that. The guards at Eureka are well trained to handle any given situation. The guards and operations manager even helped older people to bring stuff they needed from their unit as some people could not take stairs to higher floors. Best security company will highly recommend eureka
we have them in our building they are the most unprofessional security company I have even seen in my whole life. their guards are very unprofessional they wear light blue jeans while on duty . they do not pick there phone when tenants call about noise complaints they never respond to the noise complaints or any emergency that happens in our building when the fire alarm goes off there no where to be found probably sleeping in there office when there guards do there exterior patrols they have their headphones in there ears and not paying attention to what is going on a round them. one of there guards was caught in uniform showing a condo as he was working on the job. tenants of the building have caught their guards working out in the gym while on duty. half of there guards can not understand English. I would never hire this company for anything very unprofessional. they must have bid very low to have them in our building . never have them work for u
BEST STAFF AND GUARDS
unprofessional staff and management
Unprofessional staff, They work in our building with poor English and performance, Don't recommend this firm
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