Etobicoke, Canada
500 Rexdale Blvd
N/A
+14162130404
I bought 2700 dolor ring and quested for resizing , the attendant was very nice , and told me to expect a call after 2 weeks . i called couple of times to check if my ring is back, every time different answer . first time she told me to check on Jan 1st , and called on Jan 6th and ask if i can have my ring .. the second rep said oh we still have your ring in our store, it was never sent to vendor ... WOW... this was last week conversation ... and told me she will put on RUSH order to have ring fixed .. today Wednesday and still no call from store .. whenever you try to call customer service of peoples , you do not get any answer .. regretting each and every moment why i bought expensive jewelry ring from them .
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Horrible customer service. I went looking for a particular bracelet and the representative said they didn't have it. I asked her to check what stores carry the item and she's like "just buy it online". I told her I need it now for a gift, so she proceeded to check for it on her computer. Using the "product number" she checked in the People's database and then told me it was sold out everywhere and they don't have it online. I had a strong feeling that she made up the product number. So I told her ok and left. I then proceeded to go to Sherway Gardens, and "miraculously " the bracelet was there. No professionalism and no patience. I would not recommend this people's location.
i was in mall 09/28 and it was 6:42 when i entered the store i told to show some rings she mentioned it is closing time come some other day.she was so rude.
I go to Peoples every 6 months as part of the lifetime warranty for my 2 rings. So I have been to many locations over the years. My rings are scheduled for May and June, but I always have them cleaned at the same time to make things easier. Well they actually refused to take the one ring a couple weeks early! Also echoing other comments about buying a pair of earrings for 75 only to have the backing fall off a couple months later. I also stood waiting for a while before anyone acknowledged me, even though they didn’t look particularly busy.
July 10th 2019 7pm. Went to people's diamond at woodbine mall I wonder if they actually affiliated with people's jewelers who I purchase my rings from. Lost my engagement ring which cost about 5000 which I purchased at people jewelers in yorkdale. My wedding is two months away. When I walked in two employees were standing with two customers separately. No hello nothing. After 15 minutes I asked if they don't acknowledge their customers. The lady looked up and didnt say a damn thing. Maybe she thought this black girl didn't have any money. Maybe they don't watch secret boss but I walked right out they didnt even look up. Leaves a bad taste in my mouth. My bridesmaids are getting married this year and I would never recommend this location Go to yorkdale People's or yorkdale tiffany's.
Checked and cleaned my rings
was very unhappy with the services with this peoples the employees there lie to you about your warranty and tell you it covers everything and then the day you pick your ring up from getting sized they tell you owe your warranty doesn't cover your diamonds the employees have no idea what they are talking about they are very rude disorganized the person that took the picture of my ring when I sent it out to be repaired dropped my ring repeatedly on the floor and then turned to me and said oh I'm sorry then 3 days later they call me and tell me that my ring needs a whole new piece put on it then when you go and pick it up the employer slams it down on the glass because they're having a bad day all their old to try to do is get a sale I used to love their jewelry but I don't anymore they ruined my engagement and they ruin the happy moment I would never return to this store for anything I would rather take my money elsewhere because of the rudeness and discuss out of the people that work there
I always have a great experience with Teresa and Sharese on shift great work Ladies . Even when i dont plan to spend i do bcus of the personality and charm.
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