Aylmer, Canada
39 Beech St E
N/A
+1 5197735321
The worst company ever. They will not return phone calls and I even had anemployee openly laugh in my face when I asked for status of my installation. I've been trying to get an install date for weeks for a simple reconnection. They are incredibly inconsiderate and careless. Avoid at all costs.
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Epcor natural gas has been professional and courteous in my dealings with them. They supply natural gas to my home and workshop and the crew who recently installed the underground line did a wonderful job and was professional from start to finish. Thanks to the team at Epcor.
The number provided for customer service is busy a lot of the time The billing amount is astronomical and delivery rates are charged on two different rates. According to Epcor, it cost them 177.86 delivery plus a monthly charge of 13.50. My gas cost itself was 157.20. If they are charging that amount to deliver gas and it costs more for delivery than it does the product I receive, there is something very wrong. They are exactly the same for Hydro in rural areas. I added it up, and if you take JUST my street, they are charging approximately 3750.00 for my block. gas is brought to the town through the same gas line and then goes to individual homes. This is absolutely ridiculous!
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