Hamilton, Canada
N/A
+19055236494
We had Enchanted Chimney Sweeps out to inspect and clean the fireplace in our home. We purchased our house about a year and half ago and had not used the chimney since we were unsure of the condition. Neha was a pleasure to deal with while making the appointment and called to confirm the date a few days prior. San arrived on time and was excellent with his knowledge of our fireplace. The cleaning was explained and performed quickly with no mess. He also answered any questions we had. Great experience!
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Extremely satisfied. I called last minute on a Saturday morning and they were here by noon. Very detailed and informative. Highly recommend
I called Enchanted Chimney to do inspection and cleaning as I knew I had issues. I had my chimney repaired and decided to install a wood insert. These guys were able to install my insert in a matter of weeks when 2 other companies said they could not do for 2 months. These guys are all about customer service. Very fast , on time and they explain what is going on . They leave it extremely clean. You would have no idea that they were in my house. There was a slight cosmetic issue and it was about 4 days before Christmas and I let them know. I told them no rush after holidays was fine. But 2 days before Christmas they showed up to fix (again this was cosmetic) but they wanted my fire perfect!. Thanks Enchanted Chimney. Will be calling again for cleaning next year :-)
Excellent service! From the initial booking where Neha took the time to answer my detailed questions to the actual service, I was pleased. Enchanted came and removed a nest from my gas cap chimney and serviced/cleaned my fireplace. Mike and his teammate came on time, worked efficiently, left my place spotless, and followed the social distancing rules. He also answered my many questions patiently. Would definitely recommend and use again.
I called and booked an appointment for fireplace inspection and cleaning. They called to remind me of the appointment a week before and also the day before and gave me a 2 hour window of when the service man would be arriving. The service man' s name was Sam and he arrived on time. He was friendly, polite and knowledgeable. He inspected the chimney and cleaned it. He went on a snowy roof and checked my chimney cap when I told him I had done some repair work I was concerned about. Sam offered some suggestions about how to build a fire properly so as not to get a back draft. I was very happy with the services.
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