Ottawa, Canada
515 St. Patrick St
N/A
+1 6137893434
Politics aside, the staff are efficient and helpful. The security officer is particularly friendly and has a good sense of humor. Despite the overall atmosphere, which is exactly what you expect from an embassy, I will give this embassy five stars for their effectiveness. But do bear in mind that it is not a resort of any kind, so just relax and don't anticipate too much.
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I replaced my passport there. The appointment is usually available, so if you are urgent, better to visit here. (In Toronto Consulate General, the appointments are usually full, so maybe the next available appointment is two months later). In the embassy, the wait duration is not long, you can take a seat and they will call your number. The officers and security guard are very polite, professional and friendly. You can choose to pay by Debit, Money Order or Alipay/WeChat Pay! But if you choose to send your passport, you need to bring a National Xpresspost envelope and money order from Canada Post Branch (There is one over the bridge, the officer is also willing to tell you the direction). It is amazingly convenient for me because I chose to send my document back so I don’t need to come again.
When I went inside, for some reason my internet wasn't working and I could only access certain websites and information. I showed them my Taiwan (Republic of China, ROC) passport and they said they didn't recognize it. I asked them about freedom and democracy and they also didn't recognize those, either! After waiting a while, I was getting uncomfortable so I started doing some yoga in my seat and I was grabbed by security personnel and thrown into a windowless room without explanation! Eventually, I was able to escape and as I stood outside in protest, I saw security personnel on the other side of the fence gather and start practising riot drills...
It was quiet when I was there, the female staff provided efficent and friendly service, I got everything done in less than 10 minutes!
Very efficient and very friendly stuff.
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