Artech Millwrights Limited

Jim Bo

Good honest shop. Went in asking to get a receiver built and mounted on the back of my pop up trailer for a bike rack. Spoke with Ryan for over 30 mins at no charge. When I started describing what I wanted he took me outside to where his own trailer was and showed me that he had built himself the exact design I was describing. These guys do good work, the receiver looked like a part of the trailer; good welds and professional workmanship. He then explained that even with the receiver reinforced between the bumper and the frame of the trailer it was causing the frame to flex. He suggested buying a roof mount rack and lost a sure sale on purpose because he knew in the long run I wouldn't be satisfied. This is a rare example of how a business should treat customers; tell them the truth even when you know it will lead to losing a sale. If you develop a trust they will come back. I would recommend this shop to anyone.

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