Edmonton, Canada
15507 Stony Plain Rd
N/A
+17804845850
Quite possibly the best customer service experience I've ever had. I ordered a flag online to be sent to another person as a gift. I didn't realize the order would be forwarded to the store closest to the recipient which complicated the payment, as I intended to pay in person. The shop called me right away to follow up, and offered me an alternate payment method. They also added some personal touches to the package before they shipped it, as it was a gift, even though that was beyond any option listed when I purchased it. The package was shipped well ahead of schedule so I didn't have to worry about it making it there on time. The level of planning, personalization and just all around dedication to service here is incredible. Fantastic experience, I will order again and I highly recommend this shop to others.
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Our company has bought many flags from The Flag Shop through the years and have always had great service and support. Whether it was a small order or large we were always treated kindly and fairly. I look forward to working with them for many years to come!
Extremely disappointed in the lack of customer service and the lack of proffesionalism. Would not recommend
Great selection of flags and they can make you custom flags. However, they aren't accepting cash, and you had to knock to get into the store for some reason last time I was there for some reason, quite annoying.
Great place and selection. Staff and owner are fantastic.
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