Edmonton, Canada
3118 Parsons Rd NW
N/A
+17804689331
Love her work I go there all the time sometimes I just want to talk and hang out with Felisha
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Felicia started my dreads their. I only have good thing to say. They're really coming in now.
I only have amazing things to say about Felisha and her staff at Phoenix Hair salon. She was highly recommended to me by a dear friend for my wedding two years ago and I have become a regular customer ever since. Very professional, outstanding customer service with high quality products for sale. She goes above and beyond for her clients and her passion for hair is shown in her amazing work. Thank you Felisha and your team.
Before booking an appointment, I clearly explained my hair: mixed texture, very curly & explained I wanted to be able to put my hair up, etc. Felicia assured me they could handle it. I got a haircut & extensions. The extensions were SO poorly blended, it literally looked like a mullet. I told the hair dresser I’d play with it at home and come back if it still wasn’t working. It wasn’t. I went back a few days later to have it fixed (barely any better). Then a few days after that a track came loose which is ridiculous after a week and a half. It was so poorly blended that I had to constantly clip it back. So, after a few weeks of that, I decided to take them out. That’s when I realized my hair had been cut SO short it would no longer go in a ponytail. I called Felicia to explain how unhappy I was and she totally minimized it, saying different clients like different things. What client likes a mullet? And no apology/acknowledgment of of the bad haircut. She did offer half off another install but why would I want to give their business more Money when I had already spent 600? I had heard great things about this salon but was really disappointed.
I love this place!! It’s always an amazing experience! The energy and vibe is always great!! They are always up on the hottest trends AND can deal with my picky self!! Whether it comes to bleaching my hair to WHITE with no breakage from dark brown, to braiding it up for the whole summer!! Highly recommend!!
Felisha has been doing my hair for years and I absolutely love her work...from colours to cuts and braids to extensions she does it all! The salon is warm and inviting...the staff is professional and competent! Highly recommended for whatever your hair needs may be!
Love love love Phoenix hair. Entire staff very talented and kind. Excellent comfortable environment. Felisha is a God with anything from braids to bleaching. Wouldn't go anywhere else.
Russell is a great guy. He did the best hair cut ever. He did not rush at all. He took his time and paid attention on details and made sure i was satisfied. Excellent job Russell. Atleast 10 people asked me so far, where i got my hair cut from.
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